Whether you represent a auto dealership, a bank or a retail store, meeting the needs of your business can be a challenge. We understand the challenges your business faces, and we've made it our goal to minimize your barriers to success. At Dodson Group, we work to reduce your time spent sourcing supplies and services, while helping you increase profits. By providing such a wide spectrum of automotive dealer supplies and services, we help our customers consolidate purchasing, reducing both costs and management time. Quality customer service is key to our business here at Dodson Group. Our small team of sales representatives answers the phone when you call — not an automated message system. We work with you to understand your business needs and how our dealer supplies can best help you and your sales team sell more cars. Taking the time to understand your business, your customers and your philosophy is how we work to find the best solutions for you. Our vision: to provide the kind of quality solutions, competitive pricing on dealership supplies, and superior customer service which brings every business we partner more customers and greater profit.
Meet the Dodson Group Team! At Dodson Group, we've always maintained a very small, highly-qualified team in order to bring our customers the best, most knowledgeable dealer supply customer service available. All our customer service and operations are done in-house by our family-based staff.
Owner, founder and lead sales representative Jeff Dodson has worked with auto dealer supplies since 1993. As he learned more about the industry, Jeff recognized a strong need in the Grand Rapids area for a local provider of business printing and promotional materials who was truly service-oriented. In 1999, Jeff took a step towards filling this void by founding the Dodson Group with his wife Maggie. The company initially offered auto dealership marketing supplies, printing services and direct mail solutions to local businesses, adding more services according to clients' needs over the next several years. By sourcing locally and keeping overhead costs at a minimum, Jeff has been able to keep his company's costs competitive, while maintaining customer service standards he and Maggie continue to be proud of today.