Our Philosophy:
Whether you represent a auto dealership, a bank or a retail store, meeting the needs of your business can be a challenge. We understand the challenges your business faces, and we've made it our goal to minimize your barriers to success. At Dodson Group, we work to reduce your time spent sourcing supplies and services, while helping you increase profits. By providing such a wide spectrum of products and services, we help our customers consolidate purchasing, reducing both costs and management time.
Quality customer service is key to our business here at Dodson Group. Our small team of sales representatives answers the phone when you call - not an automated message system. We work with you to understand your business needs.
Taking the time to understand your business, your customers and your philosophy is how we work to find the best solutions for you.
Our Vision
To provide the kind of quality solutions, competitive pricing and superior customer service which bring every business we partner with more customers and greater profit.
About Us:
Meet the Dodson Group Team! At Dodson Group, we've always maintained a very small, highly qualified team in order to bring our customers the best, most knowledgeable customer service available. All our customer service and operations are done in-house by our family-based staff.
Maggie Dodson
Director of Customer Service
| Having been a critical part of getting Dodson Group off the ground, Maggie Dodson has been the right arm of the company since she helped her husband found the company in 1998. Since then, Maggie has filled a large number of roles in the business, including billing, quoting and managing orders. Maggie's key role for more than a decade has been providing expert customer service and support.
| 
Jeff Williamson Business Operations Manager
| As wearer of many hats, Jeff Williamson takes care of much of Dodson Group's every day operations, from managing online orders and website maintenance to providing timely quotes and customer service support. Jeff joined Dodson Group in 2009 and has been one of the company's key assets since. His 25 years of experience in management not only help him to multi-task, but also to understand the needs of businesses from a wide range of industries.
| 
Jeff Dodson Owner/CEO
| Owner, founder and lead sales representative Jeff Dodson has worked with auto dealer promotional supplies since 1993. As he learned more about the industry, Jeff recognized a strong need in the Grand Rapids area for a local provider of business printing and promotional materials who was truly service-oriented. In 1998, Jeff took a step towards filling this void by founding the Dodson Group with his wife Maggie. The company initially offered auto dealership marketing supplies, printing services and direct mail solutions to local businesses, adding more services according to clients' needs over the next several years. By sourcing locally and keeping overhead costs at a minimum, Jeff has been able to keep his company's costs competitive, while maintaining customer service standards he and Maggie continue to be proud of today.
|
Contact Us:
|
|
|
|
|
You can reach our office during normal business hours (9a.m. - 5p.m. EST (888.627.8529))
If you need to fax an order, our Toll Free Fax is: 616.575.2113
You can also use our Live Chat service located on the main page or send us an e-mail.
cs@dodson-group.com
Thank you for shopping with us today!
|
Location:
Mailing Address:
6757 Cascade Rd SE Suite 215
Grand Rapids, MI 48546
Sales Office:
5740 Foremost Drive SE Suite L2
Grand Rapids, Michigan 49546
|
|
|
|
|
Dealership Supplies
